Ask for a pickup location people can actually identify

A pickup field labeled address can produce a hotel name, a pasted map link or a long description. Staff may still need another exchange before they know where to go. Design the question around the location information your operation can use.

Separate the useful details

A Costa Rican visitor-service business might need an accommodation name, an agreed meeting point and a way to clarify an unfamiliar location. Decide which details are required at inquiry and which can wait until a reservation is accepted. Avoid collecting a person's full travel itinerary without a reason.

Do not make the map the only route

A draggable pin may be difficult on a phone or with assistive technology. Provide a text alternative and explain how staff will confirm an uncertain point. A map coordinate is precise numerically but does not necessarily identify an accessible entrance or a safe stopping location.

Check a difficult example

Try two properties with similar names and a customer who has not yet chosen accommodation. The form should allow an honest answer and make outstanding information visible to staff.

W3C's form-instruction guidance can help shape labels and examples. Your team supplies the actual service-area and pickup rules. Bring three anonymized location messages to a website or booking improvement discussion so the design addresses the real ambiguity.